Common Returns Questions
What is Virtue's return policy?
You have 45 days to return or exchange your purchase! The only thing you cover is shipping. An instant credit equal to the value of your product will be provided. If you want a complete refund, you will be charged processing fee of 9.99.
First let us know why you are exchanging or returning. Then get that return label to shoot it back to us! Once that is generated, you'll receive your instant credit to the site if you would like to choose another size or product.
How do exchanges work?
After you submit your item(s) and generate your return label, you'll instantly receive store credit for your goods. Hop onto the website and get your new items immediately! If you don't use your entire credit, we'll shoot it back to your card once we get your package!
Is it easy to return or exchange items?
Once your return is authorized, you'll receive step-by-step instructions and a shipping label via email.
What items are returnable?
Items purchased in the last 45 days.
What items are non-refundable?
Items marked as final sale.
Free gifts or promotional items with retail value.
How soon will I get my refund?
Once your items are inspected by ninjas you'll get your refund, less $9.99 processing fee, typically within 48 hours.